Exchange & Return Policy

Our Commitment to You
At BuyRit, customer satisfaction is our priority. We understand that sometimes a product may not meet your expectations, and we’re here to help. Our Return and Exchange Policy ensures you have a hassle-free shopping experience.

Eligibility for Returns and Exchanges

Time Frame: You have 14 days from the date of delivery to return or exchange your product.
Condition: The item must be unused, in its original packaging, and in the same condition as when you received it.
Proof of Purchase: A receipt or proof of purchase is required for returns and exchanges.
Non-Returnable Items

Certain items are non-returnable, including:

Perishable goods (e.g., food, flowers)
Personal care items (e.g., face rollers, cosmetics) unless defective
Return Process

Contact Us: Reach out to our customer service at 0314-4029335 or email buyrit11@gmail.com to initiate a return.
Return Approval: Once your return is approved, you will receive instructions on how to return the item.
Refund: Upon receiving and inspecting the item, we will process your refund. Refunds will be credited to your original payment method within 7-10 business days.
Exchange Process

If you wish to exchange an item, please follow the same steps as the return process. Once your return is received and inspected, we will ship out the replacement item.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately and on delivery time make a video when opened. We will arrange for a replacement or refund at no additional cost to you.

Contact Us

For any questions or concerns regarding returns or exchanges, please contact us at:

Phone: 0314-4029335
Email: buyrit11@gmail.com